Home
Glossary
Term Name
Category

What Is LTV (Customer Lifetime Value)?

Lifetime Value (LTV) the total revenue a customer generates over their entire relationship with your business, from first purchase to last.

How Dashboardly Tracks LTV

Dashboardly calculates LTV from your live TikTok Shop data — pulling actual orders, fees, refunds, and returns so the number you see matches your P&L.

  • Actual order revenue — not estimated or attributed revenue
  • Refunds and returns deducted automatically
  • All platform fees included for profit-level accuracy
  • Historical trends so you spot changes before they hit profit

Frequently asked questions

What is a good LTV?

TikTok Shop LTV: $40-120. Shopify DTC: $150-400. Amazon: $80-200. TikTok repeat purchase rate: 81.3%.

How do I calculate LTV?

LTV = Average Order Value × Purchase Frequency × Customer Lifespan

Why is my LTV different from what TikTok Shop reports?

TikTok's native reports use attributed metrics with click- and view-through windows. Dashboardly calculates LTV from actual order revenue, deducting refunds and returns for a truer number that matches your real P&L.

When should I track LTV?

LTV is a leading indicator — check it daily if you're running ads or running pricing experiments, weekly otherwise. Dashboardly tracks LTV automatically so you don't have to pull exports.

Related tools & resources

For a deeper look at LTV, see Customer Lifetime Value Strategies for TikTok Shop: Complete 2026 Guide.

The total revenue a customer generates over their entire relationship with your business, from first purchase to last.
Definition

The total revenue a customer generates over their entire relationship with your business, from first purchase to last.

Formula

LTV = Average Order Value × Purchase Frequency × Customer Lifespan

Example Calculation

$28 AOV × 2.3 purchases/year × 1.5 years = $96.60 LTV

Benchmarks for TikTok Shop Sellers

TikTok Shop LTV: $40-120. Shopify DTC: $150-400. Amazon: $80-200. TikTok repeat purchase rate: 81.3%.

Why It Matters for TikTok Shop Sellers

The total revenue a customer generates over their entire relationship with your business, from first purchase to last.

Related Terms

Track This Metric Automatically

Dashboardly connects to your TikTok Shop and calculates this metric plus 30+ others per SKU. No spreadsheets. No manual math.

Start Free Trial →
Free 14-day trial