Effective Date: January 20, 2025
Last Updated: September 20, 2025
These Terms of Service (“Terms”) govern your access to and use of the services provided by DASHBOARDLY INC, a Delaware corporation with its principal mailing address at 800 SE 4th Ave Ste 711, Hallandale Beach, FL 33009, USA (“Dashboardly,” “we,” “our,” or “us”).
By accessing or using our website (https://dashboardly.io), web application, or any integrations with TikTok Shop or TikTok Ads (collectively, the “Service”), you agree to these Terms. If you do not agree, do not access or use the Service.
1.1 Business Use. The Service is designed for commercial use by TikTok Shop sellers, brands, and agencies. You must be at least 18 years old and authorized to bind your business.
1.2 Account Creation. You must provide accurate and complete information and maintain its accuracy. You are responsible for safeguarding your credentials.
1.3 Authorized Users. Accounts may include multiple users (seats). You are responsible for ensuring that all users comply with these Terms.
2.1 Grant of License. Subject to these Terms, Dashboardly grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
2.2 Restrictions. Except as expressly permitted, you may not (i) reproduce, distribute, or create derivative works; (ii) reverse engineer or decompile; (iii) use the Service for time-sharing or reselling except as expressly permitted for agencies under applicable plans.
2.3 Third-Party Platforms. Use of TikTok Shop and TikTok Ads remains subject to their respective terms. We are not liable for the availability or accuracy of third-party platforms.
You agree not to:
4.1 Plans. Plans, limits, and overage policies are posted at https://dashboardly.io/pricing.
4.2 Fees. All fees are billed in advance, monthly or annually. Overage charges apply where usage exceeds plan limits and are subject to plan-specific CAPs.
4.3 Auto-Renewal. Unless canceled, subscriptions automatically renew.
4.4 Taxes. All fees exclude taxes; you are responsible for applicable taxes.
4.5 Refunds. Except as required by law, payments are non-refundable.
4.6 Free Trial. Free trials (currently 14 days) convert to paid unless canceled before the trial ends.
5.1 Your Data. You retain ownership of the data you provide or connect (e.g., TikTok orders, products, inventory, advertising spend).
5.2 License. You grant Dashboardly a limited license to process and display Your Data solely for providing the Service.
5.3 Privacy Policy. Our data practices are detailed in the Privacy Policy.
5.4 Data Deletion. Upon uninstall or verified request, TikTok-derived data is deleted within 30 days; backups within 60 days. See Data Deletion Policy.
5.5 Security. We employ industry-standard safeguards (TLS, AES-256, RBAC, audit logs, monitoring via Sentry and Datadog).
6.1 Availability. We aim for reliable uptime; enterprise plans may include a 99.9% SLA.
6.2 Maintenance. Planned downtime may occur; notice will be provided when feasible.
6.3 Support. Available by email at hello@dashboardly.io.
7.1 Ownership. Dashboardly retains all rights in the Service, including software, designs, and trademarks.
7.2 Feedback. You grant us a perpetual, royalty-free license to use any feedback or suggestions without restriction.
Each party agrees to maintain the confidentiality of non-public information received from the other and to use such information only as necessary to fulfill obligations under these Terms.
Certain features may be labeled “beta” or “preview.” These are provided “as is” without warranty and may be withdrawn at any time.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT THIRD-PARTY DATA (E.G., TIKTOK) WILL BE AVAILABLE OR ACCURATE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You agree to indemnify and hold harmless Dashboardly, its affiliates, and employees against any claims, damages, or expenses arising from (i) Your Data, (ii) your use of the Service, (iii) violation of these Terms, or (iv) violation of applicable law or third-party rights.
13.1 Suspension. We may suspend access if necessary for legal compliance, security, non-payment, or breach of these Terms.
13.2 Termination by You. You may terminate at any time via account settings.
13.3 Termination by Us. We may terminate immediately upon notice for uncured material breach.
13.4 Effect. Upon termination, Your Data is deleted consistent with the Data Deletion Policy.
You represent you are not subject to U.S. sanctions and will not use the Service in violation of U.S. export laws.
If used by U.S. Government end users, the Service is provided as “Commercial Computer Software” subject to restricted rights.
16.1 Governing Law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law rules.
16.2 Venue. Exclusive venue lies in the state and federal courts of Delaware.
16.3 Waivers. To the maximum extent permitted, you waive rights to class actions and jury trials.
All notices must be in writing and sent to:
Dashboardly, Inc.
800 SE 4th Ave Ste 711
Hallandale Beach, FL 33009, USA
To You: the email address associated with your account.
Questions? Contact us at hello@dashboardly.io.
