Effective Date: March 28, 2025
Dashboardly Inc.
800 SE 4TH AVE STE 711, Hallandale Beach, FL 33009
hello@dashboardly.io
+1 (786) 636-3699
This Privacy Policy explains how Dashboardly Inc. (“Dashboardly”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you use our software for TikTok Shop sellers. We comply with all applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA), EU General Data Protection Regulation (GDPR), and TikTok Shop Partner Platform Security Requirements.
We may collect the following types of personal and business-related data:
- Account Information: Name, email, phone, business name
- TikTok Shop Data: Orders, returns, commissions, ad costs, fees
- Financial & Business Metrics: P&L data, net profit, affiliate breakdown
- Usage Data: IP address, browser type, operating system
- Cookies & Tracking: Session info, behavior analytics
We use your data to:
- Provide access to Dashboardly’s tools and reports
- Analyze sales, expenses, fees, and inventory in real time
- Generate profitability dashboards and alerts
- Improve our product and customer experience
- Comply with TikTok Shop platform policies
- Respond to legal and regulatory inquiries
We process data under the following bases:
- Contractual necessity
- Legal obligations
- Legitimate interests
- User consent, where required
We only share your data with:
- TikTok Shop (via official API)
- Payment processors and service providers under contract
- Legal authorities, if required under applicable laws
We do not sell your personal data.
We apply industry-standard security controls:
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access with least privilege principle
- Multi-factor authentication
- Real-time threat detection and logging
- Hosted on secure DigitalOcean infrastructure in the U.S.
Dashboardly uses cookies to:
- Maintain secure sessions
- Monitor platform usage
- Improve performance and analytics
You can manage cookies through your browser settings.
Depending on your region (e.g., California, EU), you may have the right to:
- Access your personal data
- Correct or delete your information
- Request data portability
- Restrict or object to data processing
Contact us at privacy@dashboardly.io to exercise your rights.
- We retain personal data only as long as needed for active accounts.
- After contract termination, we delete all data within 30 days (including backups).
- Users may request early deletion via email.
Our platform is not intended for individuals under 13 years of age. We do not knowingly collect data from children.
In the event of a data breach, we will notify affected users and TikTok Shop within 72 hours in accordance with applicable laws and platform policies.
If you access our platform from outside the U.S., your data may be transferred to and processed in the United States. Where required, we implement Standard Contractual Clauses (SCCs) or similar safeguards.
We may update this Privacy Policy from time to time. We encourage you to review it periodically. The “Effective Date” at the top indicates the latest revision.
If you have any questions or requests regarding this Privacy Policy or your personal data, you may contact:
Data Protection Contact:
privacy@dashboardly.io
+1 (786) 636-3699
Dashboardly Inc., 800 SE 4TH AVE STE 711, Hallandale Beach, FL 33009
