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What Is Live Shopping on TikTok?

Live Shopping a real-time video shopping experience where sellers demonstrate products live on TikTok. Viewers can purchase featured items directly during the stream without leaving the app.

How Dashboardly Tracks Live Shopping

Dashboardly calculates Live Shopping from your live TikTok Shop data — pulling actual orders, fees, refunds, and returns so the number you see matches your P&L.

  • Actual order revenue — not estimated or attributed revenue
  • Refunds and returns deducted automatically
  • All platform fees included for profit-level accuracy
  • Historical trends so you spot changes before they hit profit

Frequently asked questions

What is a good Live Shopping?

Avg LIVE conversion: 3-8%. Top performers: 10-15%. Avg order value during LIVE: typically 10-20% lower than non-LIVE.

How do I calculate Live Shopping?

LIVE Conversion Rate = Orders During LIVE / Viewers × 100

Why is my Live Shopping different from what TikTok Shop reports?

TikTok's native reports use attributed metrics with click- and view-through windows. Dashboardly calculates Live Shopping from actual order revenue, deducting refunds and returns for a truer number that matches your real P&L.

When should I track Live Shopping?

Live Shopping is a leading indicator — check it daily if you're running ads or running pricing experiments, weekly otherwise. Dashboardly tracks Live Shopping automatically so you don't have to pull exports.

Related tools & resources

See how Live Shopping works in practice in our complete TikTok Shop metrics guide.

A real-time video shopping experience where sellers demonstrate products live on TikTok. Viewers can purchase featured items directly during the stream without leaving the app.
Definition

A real-time video shopping experience where sellers demonstrate products live on TikTok. Viewers can purchase featured items directly during the stream without leaving the app.

Formula

LIVE Conversion Rate = Orders During LIVE / Viewers × 100

Example Calculation

50 orders from 2,000 viewers = 2.5% LIVE conversion rate

Benchmarks for TikTok Shop Sellers

Avg LIVE conversion: 3-8%. Top performers: 10-15%. Avg order value during LIVE: typically 10-20% lower than non-LIVE.

Why It Matters for TikTok Shop Sellers

A real-time video shopping experience where sellers demonstrate products live on TikTok. Viewers can purchase featured items directly during the stream without leaving the app.

Related Terms

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