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What Is Conversion Rate?

Conversion Rate the percentage of visitors or viewers who complete a desired action, typically a purchase.

How Dashboardly Tracks Conversion Rate

Dashboardly calculates Conversion Rate from your live TikTok Shop data — pulling actual orders, fees, refunds, and returns so the number you see matches your P&L.

  • Actual order revenue — not estimated or attributed revenue
  • Refunds and returns deducted automatically
  • All platform fees included for profit-level accuracy
  • Historical trends so you spot changes before they hit profit

Frequently asked questions

What is a good Conversion Rate?

TikTok Shop: 3-5% average, 8-12% optimized. Shopify: 1.4-1.8%. Amazon: 2.6% general, 12%+ Prime.

How do I calculate Conversion Rate?

Conversion Rate = (Number of Orders / Number of Visitors) × 100

Why is my Conversion Rate different from what TikTok Shop reports?

TikTok's native reports use attributed metrics with click- and view-through windows. Dashboardly calculates Conversion Rate from actual order revenue, deducting refunds and returns for a truer number that matches your real P&L.

When should I track Conversion Rate?

Conversion Rate is a leading indicator — check it daily if you're running ads or running pricing experiments, weekly otherwise. Dashboardly tracks Conversion Rate automatically so you don't have to pull exports.

Related tools & resources

See how Conversion Rate works in practice in our complete TikTok Shop metrics guide.

The percentage of visitors or viewers who complete a desired action, typically a purchase.
Definition

The percentage of visitors or viewers who complete a desired action, typically a purchase.

Formula

Conversion Rate = (Number of Orders / Number of Visitors) × 100

Example Calculation

10,000 product page views → 350 orders = 3.5% conversion rate

Benchmarks for TikTok Shop Sellers

TikTok Shop: 3-5% average, 8-12% optimized. Shopify: 1.4-1.8%. Amazon: 2.6% general, 12%+ Prime.

Why It Matters for TikTok Shop Sellers

The percentage of visitors or viewers who complete a desired action, typically a purchase.

Related Terms

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