TikTok Shop Chargeback Fee a fee imposed when a customer disputes a charge with their bank or credit card company. The seller typically loses the product cost, the sale amount, and an additional chargeback penalty fee.
Dashboardly calculates TikTok Shop Chargeback Fee from your live TikTok Shop data — pulling actual orders, fees, refunds, and returns so the number you see matches your P&L.
Healthy: <0.5% chargeback rate. Warning: 0.5-1%. Dangerous: >1% (risk of account suspension).
Chargeback Cost = Product Cost + Sale Amount + Chargeback Fee ($15-$25)
TikTok's native reports use attributed metrics with click- and view-through windows. Dashboardly calculates TikTok Shop Chargeback Fee from actual order revenue, deducting refunds and returns for a truer number that matches your real P&L.
TikTok Shop Chargeback Fee is a leading indicator — check it daily if you're running ads or running pricing experiments, weekly otherwise. Dashboardly tracks TikTok Shop Chargeback Fee automatically so you don't have to pull exports.
Our complete walkthrough of TikTok Shop Chargeback Fee: the TikTok Shop tax guide for sellers.
A fee imposed when a customer disputes a charge with their bank or credit card company. The seller typically loses the product cost, the sale amount, and an additional chargeback penalty fee.
$29.99 sale + $8.50 COGS + $20 fee = $58.49 total chargeback cost
Healthy: <0.5% chargeback rate. Warning: 0.5-1%. Dangerous: >1% (risk of account suspension).
A fee imposed when a customer disputes a charge with their bank or credit card company. The seller typically loses the product cost, the sale amount, and an additional chargeback penalty fee.
Dashboardly connects to your TikTok Shop and calculates this metric plus 30+ others per SKU. No spreadsheets. No manual math.
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